Privacy Policy of 801bet – Your Data, Protected

This Privacy Policy describes how 801bet — a Sports Betting and online casino platform available at 801bet.best — collects, uses, stores, shares, and protects its users' personal data in accordance with Brazil's General Data Protection Law (LGPD — Law No. 13,709/2018) and all other applicable legislation in Brazil.

The 801bet has a genuine commitment to user privacy. This is not a legal formality — it is a principle that shapes how the platform was built and how every data-related decision is made. Each piece of information collected has a clear purpose, and no data is processed beyond what is necessary to deliver the services you use.

This Policy applies to all users of 801bet, including visitors who browse the site without creating an account, registered users who place sports bets, play at the casino, or participate in promotions, and anyone who contacts platform support.

This Policy should be read together with the Terms and Conditions and the Responsible Gambling of the 801bet. Together, these documents form the complete set of rules governing the relationship between the platform and each user.

The 801bet collects personal data at different points during your interaction with the platform. Below are the main types of data collected and the situations in which collection takes place:

The 801bet does not collect unnecessary sensitive personal data, such as racial origin, political opinions, health data, or biometrics, unless strictly required to fulfill a specific legal obligation.

Each piece of data collected by 801bet has a specific purpose. The platform does not process data beyond what is necessary for the stated purposes. The main uses include:

• Operate your account: Create and maintain your active account, process bets, credit winnings, apply bonuses, and manage your balance.
• Process payments: Confirm deposits made via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, or TED, and process withdrawals securely.
• Verify identity and age: Comply with KYC (Know Your Customer) obligations to ensure the platform is used only by individuals aged 18 and over.
• Preventing fraud and money laundering: Monitor transactions and usage patterns to identify suspicious activity, in compliance with applicable regulations.
• User support: Answer questions and resolve issues related to bets, payments, bonuses, and your account via live chat or email.
• Account communications: Send important notifications about your account, transactions, changes to terms, and security updates.
• Marketing (with consent): Send promotions, bonus offers, and updates about new markets or sports — only if you have opted in to receive such communications. You may unsubscribe at any time.
• Responsible gambling: Monitor usage patterns that may indicate risky behavior and proactively offer the available self-control tools.
• Platform improvement: Analyze aggregated and anonymized usage data to improve the experience on 801bet.

The 801bet bases the processing of personal data on the following legal grounds established under the LGPD (Law No. 13,709/2018):

• Contract performance (art. 7º, V): The processing required to operate your account, handle bets, and execute payments is based on the performance of the contract you enter into when registering with 801bet.
• Compliance with a legal obligation (art. 7, II): Identity verification (KYC), anti-money laundering measures, and other regulatory obligations are based on compliance with legal requirements imposed on the platform.
• Legitimate interest (art. 7, IX): Fraud prevention, platform security, and monitoring of suspicious activity are based on 801bet's legitimate interest in protecting users and the integrity of the service.
• Consent (Art. 7, I): The sending of marketing communications and the use of non-essential cookies are based on your explicit consent. You may withdraw that consent at any time without affecting any other account functionality.

For each processing purpose, 801bet applies the principle of data minimization — collecting only what is strictly necessary for that specific purpose.

The 801bet does not sell your personal data to third parties. Full stop. This is a non-negotiable position of the platform. Data is shared with third parties only in the situations listed below, always for operational purposes and subject to a contractual obligation of equivalent protection:

• Payment processors: To process deposits via Pix, boleto bancário, credit/debit card, PicPay, and Mercado Pago, and withdrawals via Pix and TED to banks such as Nubank, Itaú, Bradesco, and Banco do Brasil. Only the data necessary to complete the transaction is shared.
• Identity verification (KYC) providers: To validate documents and confirm legal age, 801bet may use specialized identity verification services. These providers process data solely for that purpose.
• Technology and infrastructure providers: Hosting services, cloud database providers, cybersecurity firms, and customer support platforms that operate 801bet's technical systems. All are bound by confidentiality and data protection agreements.
• Casino game providers: For live casino games, slots, and crash games, software providers receive only the technical session data required to run the game. Your full personal details are not shared with game developers.
• Regulatory and judicial authorities: When required by law, court order, or request from a competent authority in Brazil, 801bet shares the data necessary to fulfill that legal obligation. This includes cooperation with authorities combating money laundering and terrorist financing.

The 801bet uses cookies and similar technologies to improve the platform experience, ensure session security, and — with your consent — personalize content and communications.

The types of cookies used include:

• Essential cookies: Required for the platform to function — keeping your session active while you're logged in, processing bets, and securing transactions. These cookies cannot be disabled without affecting how the platform operates.
• Preference cookies: Save preferences such as language, region, and display settings so you do not have to reconfigure them on every visit.
• Analytics cookies: They collect anonymized data on how users navigate the platform — which sections are most visited, time spent on each page, and any technical errors. This data is used solely to improve 801bet and does not identify individual users.
• Marketing cookies (with consent only): Used to identify which promotions are most relevant to you based on your usage history. You can decline these cookies without affecting your use of the platform.

You can manage your cookie preferences through the banner displayed on your first visit to the site or through your browser settings. Note that disabling essential cookies may prevent the platform from functioning properly.

User data security is a technical and operational priority for 801bet. The protection measures in place include:

• 256-bit SSL Encryption: All communication between your device and 801bet's servers is encrypted using the TLS/SSL 256-bit protocol — the same standard used by major Brazilian banks. This ensures that data transmitted during login, betting, and financial transactions cannot be intercepted.
• Encryption of data at rest: Sensitive personal data stored on 801bet's servers — such as document information and banking details — is encrypted at rest and is never stored in plain text.
• Authentication and access control: Internal access to user data is restricted to employees who need it to perform their duties, with multi-factor authentication required for critical systems.
• Threat monitoring and detection: The platform uses automated monitoring systems to detect unauthorized access attempts, brute-force attacks, and other security threats in real time.
• Regular security testing: 801bet's infrastructure undergoes periodic penetration testing and security audits to identify and address vulnerabilities before they can be exploited.

No system is 100% immune to threats. In the event of a security incident that may affect your data, the 801bet commits to notifying affected users and the National Data Protection Authority (ANPD) within the deadlines required by the LGPD.

The 801bet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, in compliance with mandatory legal retention periods. The main retention criteria are:

• Active account: While your account is active with 801bet, your registration data, betting history, and transaction records are retained to deliver our services and meet regulatory obligations.
• After account closure: Data is retained for a minimum period of 5 years after account closure, as required by anti-money laundering regulations and applicable financial record-keeping rules in Brazil.
• Identity verification (KYC) data: Identity verification documents and information are retained for the minimum period required by applicable law, which may be up to 10 years in some cases.
• Support records: Support conversations and emails are retained for up to 2 years after a case is closed, for quality assurance purposes and in case a review is needed.
• Analytics cookies: Anonymized browsing data is retained for up to 13 months from the date of collection.

Once retention periods have expired, data is securely deleted or anonymized in a way that makes it impossible to identify the original holder.

The LGPD grants you, as a data subject, a set of rights over your personal information processed by 801bet. You may exercise any of these rights at any time:

• Access: Request a copy of the personal data that 801bet holds about you.
• Correction: Request the correction of incomplete, inaccurate, or outdated data.
• Anonymization or deletion: Request that unnecessary or excessive data be anonymized or deleted, subject to mandatory legal retention periods.
• Portability: Request the portability of your data to another service or platform, in a structured, machine-readable format.
• Consent withdrawal: Withdraw consent given for consent-based processing (such as marketing), without affecting the validity of any processing carried out prior to that withdrawal.
• Objection: Object to processing carried out on the basis of legitimate interest, provided there are valid grounds to do so.
• Sharing notice: Request information about which entities 801bet has shared your data with.
• Review of automated decisions: Request human review of decisions made solely through automated processing that affect your interests.

To exercise any of these rights, please contact 801bet at the email address suporte@801bet.best or via live chat. The response deadline is up to 48 business hours for confirmation of receipt and up to 15 calendar days for a complete response, in accordance with LGPD deadlines.

The services of the 801bet are intended exclusively for individuals aged 18 and over. The platform does not knowingly collect, store, or process personal data from anyone under 18.

During the registration process, all users are asked to confirm they are at least 18 years old. The 801bet conducts identity verification that includes confirming the date of birth, and accounts belonging to users under 18 are immediately closed upon identification.

If you believe that data from a person under 18 has been inadvertently collected by the platform, please contact 801bet support 801bet immediately at suporte@801bet.best. Your data will be deleted as quickly as possible once confirmed.

In some cases, personal data of users of the 801bet may be transferred to servers or service providers located outside Brazil. This can occur when the platform uses cloud technology providers or support systems that operate in other countries.

The 801bet ensures that any international data transfer occurs only to countries offering an adequate level of data protection as assessed by the ANPD, or through the adoption of appropriate contractual safeguards, such as standard contractual clauses establishing protection obligations equivalent to those required under the LGPD.

Your data is never transferred internationally for purposes other than those stated in this Policy. The purpose of any such transfer is strictly operational — for example, to allow a cloud infrastructure provider to host 801bet's systems securely and reliably.

The 801bet may update this Privacy Policy periodically to reflect changes in Brazilian legislation, data processing practices, or the services offered by the platform. The most current version is always the one published on this page.

When significant changes are made — particularly those that expand the scope of data processing or affect your rights — registered users will be notified by email with a minimum advance notice of 7 calendar days before the changes take effect, except where immediate updates are required by law or for urgent security reasons.

Continued use of the platform after a new version of this Policy takes effect constitutes acceptance of the changes made. If you do not agree with the changes, you may request account closure before the new version's effective date.

To exercise your rights as a data subject, ask questions about this Policy, or file a complaint regarding the processing of your personal data by 801bet, you can reach us through the channels below:

• General support email: suporte@801bet.best
• Live chat: Available within the platform after login, 24 hours a day, 7 days a week, in Portuguese.
• Privacy requests: Send an email to suporte@801bet.best with the subject line "LGPD Request – [your request type]" to ensure your inquiry is prioritized.

If you are not satisfied with the response from 801bet to your privacy-related requests, you have the right to lodge a complaint with the Autoridade Nacional de Proteção de Dados (ANPD), the Brazilian regulatory body responsible for enforcing the LGPD.

The 801bet takes all privacy complaints seriously and is committed to responding within the legally required timeframes, clearly and in English.